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Allow Facebook Messenger to access camera. When you fail to video call on Facebook Messenger, the first thing you need to check is the network connection.Ģ. Manage the network connection on your phone. How To Fix Facebook Messenger Video Calling Not Working? PreviewĢ hours ago 1. See Also: Social Work Courses Show details After which, download a fresh copy of the app from the Play Store to make sure you’re using the latest version. At this point, it’s better to simply remove the app from your phone to also delete all possible corrupt cache and data files. After making sure the problem isn’t due to a minor glitch and that the microphone is working fine, then it’s time to clear the cache and data of Messenger.ĥ.

Perhaps, the reason why the microphone isn’t working during video calls on Messenger is because the permissions were changed.Ĥ. So launch the voice recorder app and then try to record your voice for a few seconds.ģ. Before moving on to troubleshooting the app, what you have to do next is to check if the microphone is working fine on its own. In troubleshooting a smartphone that’s bugged by an unexplained issue or a problem that started without apparent reason or cause, you must always rule out the possibility that it’s just due to a minor firmware issue.Ģ.